On Target: Archive

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2003 On Target
January Customer Service--Handling Demanding Calls When You're Having a Bad Day Who's Linking to You? Grammar Trap: Recurring vs. Reoccurring	February Customer Service--Fast Talkers Free Photos for Your Project Grammar Trap: Pique vs. Peak	March Customer Service: Voice Mail Greetings If Name Calling's Required, Watch Your Latin Grammar Trap: Peek vs. Peak
April VHS Is Dying. Long Live DVD! Things to Consider when You're Planning a CD (Part 1) Grammar Trap: Pore vs. Pour	May Watch Your Wording in E-Mail Subject Headers Writing with the Web Grammar Trap: Historical vs. Historic	June "Is" Is a Big Word More CD Planning Questions Grammar Trap: Its vs. It's--Again
July Even More CD-Planning Considerations Preparing Visuals for Two-Way Videoconferencing Grammar Trap: Sensuous vs. Sensual	August Apology from the Editor Why People Don't Know Us HTML E-Mail Basics Grammar Trap: Differ from vs. Differ with	September Purdue Experts a Few Clicks Away True Black and Gold (in Microsoft Publisher) Grammar Trap: Compare to vs. Compare with
October On Target Survey Results HTML E-Mail Basics: Part 2 Grammar Trap: Awhile vs. A While	November / December Transform Your Explanations to Get Your Messages Accepted Crisis Communication 101 Grammar Trap: Perceptively vs. Perceptibly